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Services

Our consultants specialize in helping your business put strategy into motion. We do this by focusing on five key areas that can bring high-value change to any organization.

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We Conceptualize and Realize your ROI by driving solutions across these 5 different focus areas, helping you build a competitive advantage.

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Conceptualize

We translate your strategy into effective solutions. Whether you are looking for new market opportunities, process improvements, talent strategies, new product launches or digital transformation, we use data-driven methodologies to create robust business cases that help inform investment decisions.

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Realize

Determining what to invest in and making it a reality are two very different endeavors. We help our customers turn ideas into solutions through streamlined implementation efforts, including launching new products, expanding into new markets, implementing systems and processes, or initiating new people strategies to deliver on the ROI.

1 

Customer Experience (CX) & Market Strategies

Understanding and prioritizing customer & market opportunities that deliver financial impact focused on both B2B and B2C.

 

Conceptualize

  • Governance & Operating Model Definition

  • Customer Research & Segmentation

  • Customer Insights

  • Targeted Consumer Strategy

  • Customer Experience Metrics Optimization

  • Journey Mapping & Design Thinking

  • Business Case & Pro Forma Analysis

 

Realize

  • Competitive Positioning

  • Business Model Innovation

  • New Product Development

  • Initiative Prioritization & Activation

  • Development & Deployment

  • Strategic Implementation Services

2

Digital Acceleration

Align systems with processes that drive efficiency and scale.

 

Conceptualize

  • Technology Gap Analysis

  • Digital Fit Assessments

  • Business Requirements Development

  • Future State Planning

  • Vendor Evaluation & Selection

 

Realize

  • Technology & Vendor Selections

  • Vendor Sourcing & Management

  • Digital Solution Deployment

  • Strategic Program Management

  • Change Management & Training

  • Cloud/Edge Infrastructure & Deployment

  • Development Operations (DevOps)

3

Data, Analytics & Insights

Conceptualize

  • Storytelling through Data

  • Translating Data into Insights

  • Analytics Maturity Assessment

  • Enterprise Analytics Reporting & Governance

  • Data Connectivity Evaluation

  • Business Intelligence Dashboard Reporting

  • Data & Systems Architecture

  • Artificial Intelligence (AI) Strategy

 

Realize

  • Platform Selections & Deployment

  • Systems Integrator (SI) Management

  • Strategic & Technical Program Management

  • Software / Algorithm Implementation

4

Organizational Development

Enable your strategy through people-centered solutions.

 

Conceptualize

  • Organizational Culture Assessment & Optimization

  • Building High Performing Teams

  • Leadership Development

  • Talent Lifecycle Management

  • Learning & Development

  • Organizational Structure & Design

  • Strategic Meeting Facilitation

 

Realize

  • Training Curriculum Development & Delivery

  • Leadership Development Programs

  • Organizational Change Management (OCM)

  • Program Management Office (PMO) Stand-Up

  • Portfolio Prioritization & Management

  • Team Performance Facilitation

5

Business Process Optimization

Increasing efficiency, clarity and throughput by improving processes.

 

Conceptualize

  • Current State Analysis

  • Future State Design

  • Build vs. Buy Analysis

  • Systems Selections

  • Process Documentation & Mapping

  • Process Ownership Definition & Alignment

  • Assessment & Clear Role Definition

 

Realize

  • Process Playbook Development & Deployment

  • Strategic Program Management

  • KPI Target Development and Ongoing Measurement

  • Software Vendor Landscape (Solutions to Enable Process)

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Please reach out if you have a question about us, our firm, or services. We would love to hear from you.

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